Shipping and Returns

Standard Shipping

FREE

Spain: 1-2 business days

Rest of Europe: 2-3 business days

USA: 3-7 business days

Free Online Returns

You can return your purchase in within 14 days since the delivery date using a pre-paid return label included on the package. Refund will be processed as soon as the item is received and verified at our logistic center.

All items must be in perfected conditions and include the original packaging.

Please note that personalized ítems are not refundable, not exchangeable.

Exchange in Store

You can visit one of our retail stores within 60 days after the date of purchase using the delivery note included in the package.

Exchanges cannot be done at outlets, franchises or department stores. Please check full list of stores where exchanges can be made.


Gift

If the order is a gift, it can be exchanged in our retail stores within 60 days after purchase.


View complete policy.

Standard Shipping

E-commerce is not available in China, Hong Kong, Macao, Taiwan, Singapore and Australia.


Spain: 1-2 business days

Rest of Europe: 2-3 business days

USA: 2-6 business days