Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Metropolitan France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland, United Kingdom: 2-5 business days.

Asia, Middle East

Bahrain, Brunei, Hong Kong SAR, India, Indonesia, Israel, Japan, Jordan, Kuwait, Lebanon, Macao SAR, Malaysia, Oman, Philippines, Qatar, Saudi Arabia, South Korea, Singapore, Taiwan, Thailand, UAE: 2-7 business days

America, Oceania

Australia, Canada, Chile, Colombia, Mexico, New Zealand, Puerto Rico, United States of America: 2-6 business days

Africa

Egypt, Ivory Coast, Kenya, Mauritius, Morocco, Nigeria, Senegal, South Africa: 2-6 business days

Collect in store

We also offer the possibility to pick up your loewe.com order in the selected store of your choice. This service is always complimentary.

Check the full list of stores where this service is offered through this link.

You will receive an email confirmation when your order is ready to be collected from the store. Please visit the selected store in within 15 days after this email is sent to collect your order.

Collection yourself you need:

Order confirmation email
Government issued photo identification ID

We will verify your identity for security reasons, we could also make a copy of these documents. The store reserves the right to verify the Card or method of payment used to place the order. At collection, you will be asked to sign a collection receipt.

Representative needs:

Order confirmation email
Purchaser´s government issued photo identification
Representative´s government issued photo identification
Authorization letter signed by the purchaser

Purchaser must inform the authorized person of the time frame of 15 days to collect the order from the moment that the email is sent to inform that the order is ready to collect. Purchaser must make sure the authorized person is aware of all the required documents he will need to bring to be able to collect the order.

If you do not collect your order: Your order will be available in-store for 15 days. If not collected, it will be sent back and your original method of payment will be refunded.

Reservation in store

You can request a product reservation in a selected store of your choice.

Check the full list where this service in offered through this link.

You will receive an email confirmation when your order is ready to be collected from the store. Please visit the selected store in within 48 hours from the moment the confirmation email is sent to complete your purchase in store.

After this 48 hour time frame, the reservation will expire.

All purchases made in store off products reserve through loewe.com are subject to the store terms and conditions of sale.

Packaging & Gifts

You will receive your LOEWE order in our extraordinary packaging. The items will come protected by a cotton cover in herringbone grey, with an anagram label. Products are arranged in our signature smokey white gift box, except for those delivered using the Express Delivery service, available in Barcelona city area.

The Leather ready to wear pieces might arrive in a larger box in order to protect the quality of our raw materials.

Gifts

It is possible to include a Gift Message in the package, you can select this option at check out and write yourpersonal message. The is no invoice with price included, only a delivery note in which the price is omitted will be included in the parcel, so that you can send your purchase as a gift directly.

Insurance

All LOEWE goods remain the property and responsibility of LOEWE until delivered to the specified delivery address and payment has been received in full. Items are insured against loss and accidental damage during delivery. In any case, this issue will need to be validated by the courier company. If, for any reason, your purchase is not delivered within eight (8) working days, please contact our Customer Service Department. Please notify us of this delay within 30 days from the estimated delivery date, so that we can deal with the incidence.

Please check your purchase upon receipt and notify the courier. If, for any reason, you wish to make a claim, you must contact our Customer Service Department, keeping all the LOEWE packaging in good order.

Should you wish to exchange or return your purchase from LOEWE’s online store, you may do so in accordance with the terms set out in the Exchanges & Right of withdrawal, Returns.

Purchase and secure payment

To purchase an item from LOEWE’s online store, simply select “Add to Shopping Bag” on the product page, and then click on the “Purchase” button to finalize your purchase. You will then be directed to our secure checkout area where you can choose a billing address (where w

Bags

Pansies Roll Top backpack in nylon

Pansies Large Puzzle in classic calfskin

Pansies Small Round Bumbag in nylon

Large Cubi bag in grained calfskin

Puppy Double Handle Vertical Tote in jacquard and calfskin

Drawstring Backpack in suede and calfskin

Large Puzzle Edge bag in grained calfskin

Buckle Tote in Anagram jacquard and calfskin

Large Cubi bag in grained calfskin

Small Puzzle bumbag in classic calfskin

Large Puzzle bumbag in classic calfskin

Small Puzzle bumbag in classic calfskin

Small Puzzle bumbag in classic calfskin

Large Elephant bag in classic calfskin

Military Backpack in soft grained calfskin

Anton Sling in soft grained calfskin

Anton Sling in Anagram jacquard and calfskin

Large Puzzle Edge bag in grained calfskin

XS Military Crossbody in soft grained calfskin

XS Military Messenger bag in Anagram jacquard and calfskin

XS Military messenger bag in soft grained calfskin

Buckle tote bag in soft grained calfskin

Buckle Tote in Anagram jacquard and calfskin

Shopper in recycled nylon

Sailor bag in craft textile and calfskin

Roll top backpack in recycled nylon

XL Bumbag in canvas

Large bumbag in canvas

Convertible backpack in canvas

Zip Tote in printed canvas and calfskin

Bumbag in canvas

XL Bumbag in canvas

Our packaging

Free online returns

Reserve online

Free shipping