Shipping and returns
Free online returns
Free returns are available within 7 days of your online order delivery date. Simply contact us and we will help you with your return. Please note that the items must be in re-saleable condition and that personalised items are non-exchangeable, non-refundable.
Call us 10am - 7pm (HKT) Monday to Saturday, except public holidays in Hong Kong
Sending a gift
All items purchased as a gift are gift-wrapped on a complimentary basis and include a personalised note that you specify when confirming your purchase. Gifts are shipped in brand-free boxing and no price is included in the delivery documentation.