All purchases made at LOEWE Miniprogram boutique will be gift wrapped in our signature packaging.
Every item is protected by a cotton cover bag or by branded tissue paper and put into our signature smoky white LOEWE box.
Larger ready-to-wear pieces are delicately wrapped and packaged in a special box to maintain their shape. Each item comes with a cotton cover and a hanger, if needed.
For gifts, you may add a personalised message to the recipient before finishing your order.
China Mainland: 2-4 business daysHow to return
Free returns are available within 7 days of your online order delivery date.
Simply call us and we will help you with your return.
Please note that the items must be in re-saleable condition and that personalized items are non-refundable.
Call us 11am - 9pm (GMT+8) Monday to Saturday
Should you need any assistance, please get in touch.
English +44 2 074 991 284
Spanish +34 91 153 81 81
French +33 (0) 1 56 43 46 20
10am – 7pm (GMT +1) Monday to Saturday
Deliveries are free of cost. Estimated delivery time by country/region:
Spain (Mainland and Balearic Islands): 2-4 business days.
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Metropolitan France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland, United Kingdom: 2-5 business days.
Asia, Middle East
Bahrain, Brunei, Hong Kong SAR, India, Indonesia, Israel, Japan, Jordan, Kuwait, Lebanon, Macao SAR, Malaysia, Oman, Philippines, Qatar, Saudi Arabia, South Korea, Singapore, Taiwan, Thailand, UAE: 2-7 business days
Australia, Canada, Chile, Colombia, Mexico, New Zealand, Puerto Rico, United States of America: 2-6 business days
Egypt, Ivory Coast, Kenya, Mauritius, Morocco, Nigeria, Senegal, South Africa: 2-6 business days
We also offer the possibility to pick up your loewe.com order in the selected store of your choice. This service is always complimentary.
Check the full list of stores where this service is offered through this link.
You will receive an email confirmation when your order is ready to be collected from the store. Please visit the selected store in within 15 days after this email is sent to collect your order.
Collection yourself you need:
We will verify your identity for security reasons, we could also make a copy of these documents. The store reserves the right to verify the Card or method of payment used to place the order. At collection, you will be asked to sign a collection receipt.