Spain: 2-4 business days
Rest of Europe: 2-5 business days
Check the international shipping lead times here hereHow to return
Free returns are available within 14 days of your online order delivery date.
Simply call us and we will help you with your return.
Please note that the items must be in re-saleable condition and that personalised items are non-exchangeable, non-refundable.
Call us 10am - 7pm (GMT+1) Monday to Saturday
English +44 2 074 991 284
Spanish +34 91 153 81 81
French +33 (0) 1 56 43 46 20
You can exchange your order within 60 days of your online purchase at any of our retail stores worldwide.
Simply check for a convenient option from our list of stores and their opening times here
Please ensure that you bring the delivery note included within your package with you to the store.