Shipping and returns
Free shipping and returns. Delivery timing:
Europe
Shipping country/region | Estimated delivery time |
Spain (Mainland and Balearic Islands) | 2-6 business days |
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Metropolitan France, Norway, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland, United Kingdom. | 2-7 business days |
Asia, Middle East
Shipping country/region | Estimated delivery time |
Bahrain, Brunei, Hong Kong SAR, India, Indonesia, Israel, Japan, Jordan, Kuwait, Lebanon, Macao SAR, Malaysia, Oman, Philippines, Qatar, Saudi Arabia, South Korea, Singapore, Taiwan Region, Thailand, UAE. | 2-7 business days |
America, Oceania
Shipping country/region | Estimated delivery time |
Australia, Canada, Chile, Colombia, Mexico, New Zealand, Puerto Rico, United States of America. | 2-7 business days |
Africa
Shipping country/region | Estimated delivery time |
Ivory Coast, Kenya, Mauritius, Morocco, Nigeria, Senegal, South Africa. | 2-6 business days |
Store Pick-up
Prefer store collection?
If it works better for you to pick up your online purchase in person, simply check for a convenient option from our list of participating stores and their opening times link.
Check the shipping table for information on lead times.
Simply present your order confirmation at the store to collect.
Free online returns
Need to return it?
Free returns are available within 14 days of your online order delivery date.
Simply enter on My Account or click here.
Please note that the items must be in re-saleable condition and that personalised items are non-exchangeable, non-refundable.
Exchange in Store
You can visit one of our retail stores within 30 days after the date of purchase using the delivery note included in the package.
Exchanges cannot be done at outlets, franchises or department stores.
Gift
Sending a gift
All items purchased as a gift are gift-wrapped on a complimentary basis, and include a personalised note that you specify when confirming your purchase.
Gifts are shipped in brand-free boxing and no price is included in the delivery documentation.