Shipping and returns

Free shipping and returns. Delivery timing:


Shipping country/region Estimated delivery time
Spain (Mainland and Balearic Islands) 2-4 business days
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, Metropolitan France, Norway, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Switzerland, United Kingdom. 2-5 business days

Asia, Middle East

Shipping country/region Estimated delivery time
Bahrain, Brunei, Hong Kong SAR, India, Indonesia, Israel, Japan, Jordan, Kuwait, Lebanon, Macao SAR, Malaysia, Oman, Philippines, Qatar, Saudi Arabia, South Korea, Singapore, Taiwan, Thailand, UAE. 2-7 business days

America, Oceania

Shipping country/region Estimated delivery time
Australia, Canada, Chile, Colombia, Mexico, New Zealand, Puerto Rico, United States of America. 2-6 business days


Shipping country/region Estimated delivery time
Egypt, Ivory Coast, Kenya, Mauritius, Morocco, Nigeria, Senegal, South Africa. 2-6 business days

Free online returns

Need to return it?

Free returns are available within 14 days of your online order delivery date.

Simply contact us and we will help you with your return.

Please note that the items must be in re-saleable condition and that personalised items are non-exchangeable, non-refundable.

English +44 2 074 991 284
French +33 (0) 1 56 43 46 20

10:00 – 19:00 (GMT +1) Monday to Saturday

Exchange in Store

You can visit one of our retail stores within 60 days after the date of purchase using the delivery note included in the package.

Exchanges cannot be done at outlets, franchises or department stores.


Sending a gift

All items purchased as a gift are gift-wrapped on a complimentary basis, and include a personalised note that you specify when confirming your purchase.

Gifts are shipped in brand-free boxing and no price is included in the delivery documentation.