LOEWE stores will reopen doors, after temporary closure due to the state of emergency. LOEWE will continue taking measures to prevent the spread of the new coronavirus.
・Casa LOEWE Tokyo 11:00-19:00
・LOEWE Omotesando 11:00-19:00
・LOEWE Yokohama Takashimaya 10:00-20:00
・LOEWE Newman Yokohama 11:00-20:00
・LOEWE Nogata Isetan 10:00-19:00 (19:30 close on Saturdays)
・LOEWE Daiwa Korinbo 10:00-19:00
・LOEWE Nihombashi Mitsukoshi 10:00-19:30
・LOEWE Shibuya Tokyu 10:30-18:30
・LOEWE Shinjuku Takashimaya 10:30-19:30
・LOEWE Futakotamagawa 10:00-20:00
・LOEWE Isetan Shinjuku 1F/3F 10:00-20:00
・LOEWE Ginza Mitsukoshi 1F 10:00-20:00
・LOEWE Ginza SIX 11:00-19:00
・LOEWE Shibuya PARCO 11:00-20:00
・LOEWE Estnation Roppongi Hills 11:00-19:00
・LOEWE Iwataya Fukuoka 10:00-20:00
・LOEWE Okayama Takashimaya 10:00-19:00
・LOEWE Dover Street Market GINZA 11:00-20:00
・LOEWE Kyoto Takashimaya 10:00-20:00
・LOEWE Daimaru Umeda 10:00-20:00
・LOEWE Daimaru Shinsaibashi 10:00-20:00
・LOEWE Hankyu Men’s Tokyo 11:00-20:00
・LOEWE Midland Square 11:00-20:00
・LOEWE Nagoya Takashimaya 10:00-20:00
・LOEWE Marui Imai Sapporo 10:30-19:30
・LOEWE Seibu Ikebukuro 1F/4F 10:00-20:00
・LOEWE Isetan Shinjuku Men’s 10:00-20:00
・LOEWE Nagoya Sakae Mitsukoshi 10:00-20:00
・LOEWE Osaka Takashimaya 10:00-19:00
・LOEWE Abeno Harukas Kintetsu 10:00-20:00
・LOEWE Hankyu Umeda 1F/3F 10:00-20:00
・LOEWE Hankyu Men’s Osaka 11:00-20:00 (10am open on weekends)
・LOEWE Daimaru Kobe 10:00-20:00
・LOEWE Hakata Hankyu 10:00-20:00
Stores located in department stores will conform to each department store’s regulations. Clients can still enjoy our personal shopping service, through which they can speak to a client advisor and make purchases. Please contact LOEWE Japan Customer Service for any inquiries regarding this matter.
※This information has been updated on June 22nd 18:00. Temporary closures and changes in business hours may change.
LOEWE Japan Customer Service
Tel: 03-6215-6116 （10:00～19:00）E-mail: email@example.com
Store safety measures
In order to prevent the spread of the new coronavirus and to protect the health and safety of our customers and employees, LOEWE stores will take the following measures.
Every store, for the time being, will be operating on different opening hours. Click here to check specific opening hours for your nearest store.
We are managing the capacity of each store based on local regulations to ensure social distancing can be met throughout. We also have a queue management system in place to reduce wait time.
Make an appointment
All our staff are wearing masks, are changing them throughout the day, and are cleaning their hands regularly with hand sanitizer.
Products and space
All RTW products were disinfected upon re-opening this store and are cleaned each time they are tried on. All surfaces in the store are cleaned every two hours.
Hand sanitizer is available for all clients at all times. Please use before engaging with our products. Customer bathrooms will be closed for the time being. Fitting room are cleaned after every use. We apologize for any inconvenience and appreciate your understanding.
Our online services
As we emerge from the peak of the COVID-19 pandemic, we’re offering a safe and effective online shopping.
Our delivery partners DHL and UPS have adapted their procedures in order to guarantee your safety. Couriers are monitoring the health of their drivers closely, washing their hands, using hand sanitizer regularly and making use of gloves and masks for your safety. Contactless shipping is available, as drivers can sign temporarily on your behalf to avoid unnecessary contact.
Click & collect
We offer the possibility to pick up your loewe.com order in the selected store of your choice rather than have it sent as a delivery. This service is always complimentary. You will receive an email confirmation when your order is ready to be collected from the store. Please visit the selected store within 15 days after this email is sent to collect your order.
You can request a product reservation in a selected store of your choice, to minimise time and maximise efficiency. You will receive an email confirmation when your order is ready to be collected from the store. Please visit the selected store within 48 hours from receipt of confirmation email, in order to complete your purchase in store.